Help centre
Questions? We've got answers.
Booking a service
What if I need to reschedule?
Message the provider: most are happy to move a session up to 48 hours before it starts.
Can I talk to a provider before booking?
Yes. Use "Ask a question" on any service or profile to send them a message.
How do I book a service?
Open the service, choose a date and a time, and pay. The provider confirms and you can message them straight away.
Payments and refunds
Can I get a refund?
If a session does not take place or a project is not delivered, you are refunded in full. Contact us and we will sort it out.
When am I charged?
When you book. Your payment is held until the session or the project is done.
For providers
How much does MentorPath take?
A small fee on each booking, shown before you publish. There is no subscription.
How do I become a provider?
Create an account, fill in your profile and publish your first service from your dashboard.
Still need a hand?
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